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Privacy Policy

Effective as of May 1, 2020.

This “Privacy Policy” describes the privacy practices of Speak The Word Audio, trading as speakthewordudio.com. This Privacy Policy describes how we collect, use, disclose and otherwise process personal information in connection with our websites, and mobile apps, and explains the rights and choices available to individuals with respect to their information. For convenience, our website (https://www.speakthewordudio.com/) and mobile app are collectively referred to as the “Sites,” and, together with our other services, collectively referred to as the “Services.” This Privacy Policy governs any of the Services on which the Privacy Policy is posted.

Personal Information We Collect

We collect personal information about you in the following ways:

Information you give us

Personal information that you may provide through the Services or otherwise communicate with us includes:

  • such as your first name, last name, postal address, email address, telephone number
  • such as your username and password;
  • such as information you provide in your responses to surveys, report a problem with the Sites, receive customer support or otherwise correspond with us, or reviews of the Services, including audiobooks that we offer for download through the App;
  • such as details about purchases you make through the Sites, registrations you make through the Sites, and billing details (please note that all information relating to payments for our Services and Products is collected, stored and processed by PayPal, our payment processor. We do not collect or store card numbers or other payment information. All payment information you provide to us will be stored in accordance with the PayPal privacy policy, which you should read carefully);
  • such as information about how you use the Sites and interact with us;
  • such as your preferences for receiving marketing communications and details about how you engage with them;

Information automatically collected

We may automatically log information about you and your computer or mobile device when you access our Sites. For example, we may log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing to our Sites, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Sites. We collect this information about you using cookies. Please refer to the Cookies and Similar Technologies section for more details.

Automated Decision Making

We do not use your personal data for the purposes of automated decision-making. However, we may do so in order to fulfil obligations imposed by law, in which case we will inform you of any such processing and provide you with an opportunity to object.

Changes to your personal information

It is important that the personal information we hold about you is accurate and current. Please let us know if your personal information changes during your relationship with us by updating your registration profile or emailing us at customerservice@speakthewordaudio.com.

Cookies and Similar Technologies

What are cookies? We may collect information using “cookies”. Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Sites.

We use two broad categories of cookies:
  • first party cookies, served directly by us to your computer or mobile device; and
  • manage and communicate with you regarding your Company account, if you have one, including by sending you service announcements, technical notices, updates, security alerts, and support and administrative messages;

How We Use Your Personal Information

To provide our Services

If you have a Company account or use our Sites, we use your personal information to:
  • operate, maintain, administer and improve the Sites;
  • better understand your needs and interests, and personalize your experience with the Sites; and
  • provide support and maintenance for the Sites and our services;
  • respond to your service-related requests, questions and feedback.

To communicate with you

If you request information from us, register on the Sites, or participate in our surveys, promotions or events, we may send you Company-related marketing communications as permitted by law (including audiobook recommendations). You will have the ability to opt out of such communications.

To comply with law

We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.

With your consent

We may use or share your personal information with your consent, such as when you consent to let us post your testimonials or endorsements on our Sites, you instruct us to take a specific action with respect to your personal information, or you opt into third party marketing communications.

Security

The security of your personal information important to us. We take a number of organizational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it. However, no security safeguards are 100% secure and we cannot guarantee the security of your information.

Children

Our Sites are not directed to children under 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably practicable.

Sensitive Personal Data

We ask that you not send us, and you not disclose, any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Sites or otherwise to us.

If you send or disclose any sensitive personal data to us when you use the Site, you must consent to our processing and use of such sensitive personal data in accordance with this Notice. If you do not consent to our processing and use of such sensitive personal data, you must not submit such sensitive personal data to our Site.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy you will be notified via e-mail (if you have an account where we have your contact information) or another manner through the Service that we believe reasonably likely to reach you (which may include posting a new privacy policy on our Sites – or a specific announcement on this page).

Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes on the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

Contact Us

If you have any questions or concerns at all about our Privacy Policy, please feel free to email us at customerservice@speakthewordaudio.com.